Hugh Moss
Hugh is passionate about working with leaders, to realise potential, on purpose. He encourages, supports and gently challenges clients to build capacity to lead through change, energise business performance and build collaborative cultures in which people thrive. Known for being flexible, engaging and committed, he brings wide experience, a sense of fun and a systemic perspective to enable clients make impact through authentic leadership.
Connecting inside-out, outside-in and future-back, Hugh’s approach is informed by healthy systems inquiry. He works appreciatively with strengths to align core values with purpose and vision to realise business focused outcomes. As a Conversational Intelligence® practitioner, he engages clients’ collaboration mindset in a shift from ‘I-Protect’ to ‘We-Partner’.
In a supportive, appropriately challenging relationship, individuals, and their teams, are encouraged in a pragmatic process of self-discovery in which they experience deeper awareness and breakthrough, often in self-limiting thinking. Practical application of insights leads to enriched relationships, inspired engagement and the development of leadership teams that ‘partner’ with client organisations and co-create transformational value.
Hugh works with senior leaders and high potentials across professional services, media, energy, finance, public sector and FMCG. Client work includes Shell, EFG International, KPMG, William Grant & Sons and the European Railway Agency. He works with Deloitte partners as an executive coach on Deloitte University EMEA’s flagship LCSP Development Programme (Lead Coach since 2016).
Hugh’s business and leadership experience draws on serving colleagues and clients in the media, leading multidisciplinary, international teams across Asia with Disney and News Corporation (ESPN Star Sports). Enthusiasm for experiential learning was ignited by Outward Bound; he has climbed peaks in the Himalaya, Alps and Moroccan Atlas, facilitated 2041’s Leadership on the Edge programme in Antarctica and co-founded New Leaders in Sustainability – school Alpine expeditions exploring systemic wellbeing.
An ICF (PCC) and EMCC accredited executive and team coach with over 20 years’ experience, Hugh receives regular supervision for his practice and subscribes to the ICF Code of Ethics. He is an accredited as a Systemic Team Coach, Resilience Dynamic Practitioner and facilitator in Practical Appreciative Inquiry. He completed his Advance Executive Coaching Diploma with the AoEC in 2006.
“Hugh’s gentle challenges enabled me to see new angles, strengthen trust and connections with my team and clients and find renewed, self-confidence in my decision making.”
“This has been career transformational and I would thoroughly recommend Hugh. You always feel a deep trust as he supports you work through issues, challenges and encourages you to celebrate strengths and successes. While he brings a lightness of touch and sense of fun, he will usefully challenge and not let you off the hook. You would be wasting precious time, yours and his, if you approached the coaching half-hearted.”
“I am very pleased with the way we now interact as a team - your role was crucial. From real life, you know your stuff very well. A genuine person who walks the talk. You approached us with genuine interest and curiosity, noticing the often unnoticed, and confronting what you see. Your feedback is positive, with a sharp edge when appropriate and useful”
“Hugh guided me to identify core challenges and co-create my best solutions. The greatest value was a breakthrough with my lead partner which still positively impacts the entire department.”
“If you really want to go beyond yourself and explore parts of yourself that you don’t even know about then Hugh is the right person for doing that and for improving your life.”
“Hugh brings the experience, tools and a very structured way to get to the core ground of your challenges and guide you to find your own best solutions.”
“Through communication we enforced our internal cooperation and mutual trust, we enhanced relationships on client’s side and as a tangible result, we increased our fees by 4million Euro!”
“Coaching provided time to think in ways that surprised and delighted me. Hugh challenged and supported me to put insights into practice - essential in navigating challenging environments. A key habit is making and taking leadership time to reflect, refresh and recalibrate perspectives, and to plan and prepare for significant meetings. I manage energy more intentionally, my presence has improved and I now flex my leadership style from a stronger sense of self.”